Troubleshooting

Troubleshooting

Having trouble viewing the online exhibition
  • For the best user experience, please view the exhibition via a desktop or laptop computer. 
  • We recommend using the latest version of Google Chrome as your browser to access the exhibition. Latest versions of Firefox and Safari should also allow you to experience all features of the exhibition. 
  • If you receive an error message when trying to access the exhibition, this is most likely because your browser isn’t compatible with the 3D web-based platform. Please download the latest version of Google Chrome and try again. 
  • The exhibition may offer limited functionality if viewed on a mobile device. Only recent generations of mobile devices running recent operating systems will support the 3D web-based platform. 
  • If you can’t hear the soundscape when you enter the exhibition, check your speaker or headphone settings and volume. The soundscape can be muted by clicking on the ((speaker mute)) icon mute icon
  • If links to other webpages don’t work (Safari users), you may need to allow pop-ups by changing your browser settings. Go to Safari/Preferences, click the Websites tab at the top, and select Pop-up windows from the left menu. Then change settings on the drop-down menus for “Currently open websites” and “When visiting other websites” from Block to Allow.

You can also view the still and moving image finalists from this year's competition here: start exploring.


More information

An annual exhibition showcasing the amazing images created and captured by WEHI scientists.