The Walter and Eliza Hall Institute of Medical Research (WEHI, we, our or us) is an Australian biomedical research organisation involved in research, computing, advanced technologies and developing new medicines and diagnostics. Research undertaken by us is used in many national and international clinical trials.
We are committed to protecting your privacy and understand the importance of protecting your Personal Information. This Policy outlines the types of Personal Information that we usually collect, how we collect it, the purposes for which we collect it, to whom we disclose it, how we hold it and keep it secure, and how individuals can seek to access and correct their Personal Information or make a
This Policy does not apply to the Personal Information of our employees.
The types of Personal Information we collect about you depends on how you interact with us and the purpose of that interaction. They may include:
Where requested by you and if it is practicable and lawful to do so, you may interact with us anonymously or using a pseudonym. For example, if you contact us with a general question, we will not record your name unless we need it to adequately handle your question.
However, on some occasions, if you do not provide the personal information we request, we may not be able to work with you on an ongoing basis, issue tax deductible receipts or you may be unable to participate in or have access to our research programs, events, and activities.
We may collect your personal information in different ways, including:
If you apply for a job, internship, or volunteer position with us, we may also collect Personal Information about you from third parties and publicly available sources with your consent, including:
When you visit our website, we may also use ‘cookies’ or other similar tracking technologies that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser, but our website may not work as intended for you if you do so.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Whilst we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit, search engine referrals and the internet protocol address assigned to your computer.
Our web pages may contain electronic images, known as web beacons. These electronic images enable us to count users who have visited certain pages on our website. Web beacons are not used by us to access your Personal Information, they are simply a tool we use to analyse which web pages are viewed, in an aggregate number.
We collect, use and disclose your Personal Information for the following purposes:
While conducting our activities, we may disclose your Personal Information to the following:
If you donate, we may publish your name in our annual report or other WEHI publications, in accordance with your preferences as notified to us. While we seek to publicly recognise the generous contributions of our donors and supporters, individuals wishing to remain anonymous in our publications or at public forums should advise us of this in writing.
All human research undertaken at the Institute is approved by a National Health and Medical Research Council Human Research Ethics Committee with the results of research activities presented in such a way that the identity of the research participant is protected.
We may transfer your Personal Information to a party who is in another State or Territory of Australia. Also, occasionally, we may disclose Personal Information to an overseas person or organisation – for example,
These organisations and service providers are required to keep personal information confidential and provide the same privacy safeguards as we do. The organisations to which we disclose personal information may include but is not limited to countries in the European Union, such as Ireland, the United States of America, Singapore and the United Kingdom.
We may, with your consent where required, use your Personal Information to:
You can withdraw your consent to receiving direct marketing communications from us at any time by contacting us using the contact details at the end of this Policy or using the unsubscribe facility in the communication.
We store your Personal Information in hard copy, electronically or in our software or systems, including cloud or other types of network or electronic storage. We take all reasonable steps (including organisational and technological measures) to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
If we no longer need to hold your Personal Information for any reason and we are no longer required by law to keep it, we will take reasonable steps to de-identify or destroy that information. These steps may vary depending on the nature of the information, the way it was collected and how it was stored.
We take reasonable steps to ensure the Personal Information we hold is up to date, accurate and complete.
You may request access to, or correction of, the Personal Information we hold about you at any time by contacting our Privacy Officer using the contact details listed at the end of this Policy. We may need to verify your identity before responding to your request. Subject to any applicable exceptions or requirements, we will respond to your request within a reasonable time and usually within 30 days. If we decide to refuse your request, we will generally tell you why in writing (unless this would be unreasonable) and how to complain.
You can make a complaint in writing to our Privacy Officer using the details set out at the end of this Policy. We will respond to you within a reasonable period to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint.
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) via the OAIC website, www.oaic.gov.au.
If you have a question or comment regarding this Policy or wish to make a complaint or exercise your privacy rights, please contact our Privacy Officer on the following details:
The Walter and Eliza Hall Institute of Medical Research
1G Royal Parade
Parkville VIC 3052
Phone: +61 3 9345 2555
This policy was last updated on 27 July 2021.